Fiatsend Onboarding Guide

Get Started with Fiatsend in Minutes

This comprehensive guide will walk you through the complete onboarding process for Fiatsend, from creating your account to making your first transaction. Follow these steps to get started with instant global payments.

🚀 Quick Overview

The Fiatsend onboarding process consists of 6 simple steps:

Connect Wallet or Email - Choose your preferred login method
Create Account - Set up your Fiatsend account
Choose Mobile Money - Select your preferred payment method
Verify Phone Number - Complete phone verification
Mint Account NFT - Create your unique account identifier
Start Transacting - Make your first payment

Total Time: 5-10 minutes

📱 Step 1: Connect Wallet or Email Login

Option A: Wallet Connection (Recommended)

If you have a Web3 wallet (MetaMask, WalletConnect, etc.):

Click "Connect Wallet" on the Fiatsend homepage
Select your wallet from the available options
Approve the connection in your wallet
Sign the message to verify ownership

Option B: Email Login

If you prefer traditional email login:

Click "Sign in with Email"
Enter your email address
Check your inbox for a magic link
Click the link to access your account

What Happens Next

The system will check if you already have a FSNFT (Fiatsend Account NFT). This NFT represents your account on the blockchain and contains your account information.

🏗️ Step 2: Create Your Account

If you don't have an FSNFT, you'll be redirected to the onboarding page to create your account.

Create a Fiatsend Account

Account Creation Process

Review Terms: Read and accept the terms of service
Provide Basic Info: Enter your name and contact details
Set Security: Choose a strong password or PIN
Account Type: Select personal or business account

Important Information

Account ID: You'll receive a unique account identifier
Security: Your account is protected by blockchain technology
Privacy: Only necessary information is collected
Compliance: Built-in KYC/AML for regulatory requirements

📞 Step 3: Choose Mobile Money Operator

Select your preferred mobile money operator and enter your mobile number.

Set up Mobile Account

Available Mobile Money Providers

Provider	Countries	Features
M-Pesa	Kenya, Tanzania	Instant transfers, wide coverage
MTN Mobile Money	Ghana, Uganda	Fast settlement, low fees
Airtel Money	Multiple countries	Reliable, secure
Orange Money	West Africa	Easy to use, trusted

Mobile Number Setup

Enter Number

Select Country: Choose your country from the dropdown
Enter Number: Input your mobile number without country code
Verify Format: Ensure the number is in the correct format
Confirm: Double-check your selection

Why Mobile Money?

Instant Access: No bank account required
Wide Coverage: Available in 150+ countries
Low Fees: Minimal transaction costs
Security: Built-in fraud protection

✅ Step 4: Verify Your Mobile Number

Complete phone verification using a 4-digit OTP code.

Verify Your Number

Verification Process

Receive SMS: Check your phone for the verification code
Enter Code: Input the 4-digit OTP in the app
Verify: Click "Verify" to complete the process
Confirmation: You'll see a success message

If You Don't Receive the Code

Wait 2-3 minutes for delivery
Check spam folder for SMS
Request new code if needed
Contact support if issues persist

Security Benefits

Account Protection: Prevents unauthorized access
Transaction Security: Ensures funds go to the right person
Compliance: Meets regulatory requirements
Fraud Prevention: Reduces risk of fraudulent accounts

🎯 Step 5: Account Ready to Mint

Once your account is ready, you can proceed to mint your FSNFT.

Account Ready

What is an FSNFT?

The Fiatsend Account NFT is a unique digital identifier that:

Represents your account on the blockchain
Contains your account information securely
Enables transactions on the Fiatsend network
Provides ownership proof of your account

Minting Process

Mint

Review Information: Check all account details
Approve Transaction: Sign the minting transaction in your wallet
Wait for Confirmation: Blockchain confirmation takes 10-30 seconds
Account Active: Your account is now ready for transactions

Gas Fees

Minimal Cost: Gas fees are typically $1-5
One-time Payment: Only paid when minting your account
Network Dependent: Fees vary based on blockchain congestion
Worthwhile Investment: Enables all future transactions

💸 Step 6: Start Making Transactions

Congratulations! Your account is now active and ready for payments.

Payments

Your First Transaction

You can now:

Send USDT/USDC directly from your wallet to fiatsend.eth
Interact with contracts directly for more control
Use the app interface for a guided experience

Transaction Process

Select Amount: Choose how much to send
Choose Currency: USDT or USDC
Enter Recipient: Phone number or wallet address
Confirm Transaction: Review and approve
Instant Settlement: Funds arrive in seconds

Supported Actions

Payments: Convert crypto to fiat (USDT/USDC → Cash)
P2P Transfer: Send to other Fiatsend users
Merchant Payment: Pay for goods and services
Mobile Money: Send to mobile money accounts

🔧 Advanced Features

Account Management

Once onboarded, you can:

Update Profile: Change personal information
Add Payment Methods: Link additional accounts
Set Preferences: Configure notification settings
View History: Track all transactions

Security Features

Two-Factor Authentication: Add extra security
Transaction Limits: Set spending limits
Device Management: Monitor active sessions
Recovery Options: Backup and restore account

Compliance & KYC

Identity Verification: Complete KYC for higher limits
Document Upload: Submit required documents
Status Tracking: Monitor verification progress
Support Access: Get help when needed

❓ Frequently Asked Questions

Account Creation

Q: How long does onboarding take? A: The complete process takes 5-10 minutes, depending on verification speed.

Q: Is my information secure? A: Yes, all data is encrypted and stored securely with bank-level protection.

Q: Can I use multiple phone numbers? A: Yes, you can add multiple phone numbers to your account.

Mobile Money

Q: Which mobile money providers are supported? A: We support major providers including M-Pesa, MTN, Airtel, and Orange Money.

Q: What if my provider isn't listed? A: Contact support to request additional providers.

Q: Are there fees for mobile money? A: Standard mobile money fees apply, typically 1-2% of transaction value.

Transactions

Q: How fast are transactions? A: Most transactions complete in 5-30 seconds.

Q: What are the transaction limits? A: Limits vary by account type and verification level.

Q: Can I cancel a transaction? A: Transactions can be cancelled within 30 seconds of initiation.

🚨 Troubleshooting

Common Issues

Issue	Solution
Can't receive SMS	Check spam folder, request new code
Wallet connection fails	Refresh page, try different wallet
Minting fails	Check gas fees, try again
Transaction stuck	Wait 5 minutes, contact support